.voice-call{display:flex;flex-direction:column;align-items:center;gap:18px;width:100%;max-width:560px;margin:0 auto;padding:32px 24px 24px;background:var(--surface);border:1px solid var(--border);border-radius:var(--r-xl);box-shadow:var(--shadow-sm);min-height:520px}.voice-orb{position:relative;width:168px;height:168px;display:flex;align-items:center;justify-content:center;margin-top:8px}.orb-core{position:absolute;width:96px;height:96px;border-radius:50%;background:radial-gradient(circle at 34% 28%,rgba(255,255,255,.35),transparent 60%),var(--accent, #4f46e5);box-shadow:0 8px 28px color-mix(in srgb,var(--accent, #4f46e5) 40%,transparent);transition:transform .25s ease}.orb-glyph{position:relative;z-index:2;color:#fff;display:grid;place-items:center}.orb-ring{position:absolute;border-radius:50%;border:1.5px solid var(--accent, #4f46e5);opacity:0}.r1{width:116px;height:116px}.r2{width:144px;height:144px}.r3{width:168px;height:168px}.voice-orb.listening .orb-core{animation:breathe 2.2s ease-in-out infinite}.voice-orb.listening .orb-ring{animation:ripple 2.4s ease-out infinite}.voice-orb.listening .r2{animation-delay:.8s}.voice-orb.listening .r3{animation-delay:1.6s}.voice-orb.speaking .orb-core{animation:pulse .7s ease-in-out infinite}.voice-orb.speaking .orb-ring{animation:ripple 1.1s ease-out infinite}.voice-orb.speaking .r2{animation-delay:.35s}.voice-orb.speaking .r3{animation-delay:.7s}.voice-orb.thinking .orb-core{animation:think 1.3s ease-in-out infinite}.voice-orb.connecting .orb-core,.voice-orb.error .orb-core{opacity:.5}@keyframes breathe{0%,to{transform:scale(1)}50%{transform:scale(1.07)}}@keyframes pulse{0%,to{transform:scale(1)}50%{transform:scale(1.14)}}@keyframes think{0%,to{transform:scale(.96);opacity:.7}50%{transform:scale(1.02);opacity:1}}@keyframes ripple{0%{transform:scale(.7);opacity:.5}to{transform:scale(1.15);opacity:0}}.voice-status{font-size:15px;font-weight:600;color:var(--text-secondary);min-height:20px}.mic-meter{width:180px;height:5px;border-radius:var(--r-full);background:var(--surface-3);overflow:hidden}.mic-meter-fill{height:100%;background:var(--accent, #4f46e5);transition:width .08s linear}.voice-escalated{display:inline-flex;align-items:center;gap:7px;background:var(--accent-soft);color:var(--accent);padding:7px 14px;border-radius:var(--r-full);font-size:13px;font-weight:600}.voice-error{display:inline-flex;align-items:flex-start;gap:7px;color:var(--danger);font-size:13.5px;text-align:left;max-width:360px;line-height:1.45}.voice-error .icon{flex-shrink:0;margin-top:1px}.voice-transcript{width:100%;max-width:480px;display:flex;flex-direction:column;gap:8px;margin-top:2px;max-height:220px;overflow-y:auto;padding:0 2px}.vt-line{display:flex;flex-direction:column;gap:3px;padding:9px 13px;border-radius:var(--r-lg);font-size:14px;line-height:1.45;max-width:85%}.vt-line.user{background:var(--accent);align-self:flex-end;border-bottom-right-radius:var(--r-xs)}.vt-line.user .vt-who{color:color-mix(in srgb,#fff 75%,transparent)}.vt-line.user .vt-text{color:#fff}.vt-line.assistant{background:var(--surface-3);align-self:flex-start;border-bottom-left-radius:var(--r-xs)}.vt-who{font-size:10.5px;font-weight:700;color:var(--text-muted);text-transform:uppercase;letter-spacing:.04em}.vt-text{color:var(--text)}.voice-lang{display:inline-flex;padding:3px;gap:3px;background:var(--surface-3);border:1px solid var(--border);border-radius:var(--r-full)}.voice-lang-btn{padding:6px 18px;border:none;border-radius:var(--r-full);background:transparent;color:var(--text-muted);font-size:13px;font-weight:600;cursor:pointer;transition:background var(--transition),color var(--transition)}.voice-lang-btn:hover{color:var(--text)}.voice-lang-btn.active{background:var(--surface);color:var(--accent);box-shadow:var(--shadow-xs)}.voice-picker{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--text-muted)}.voice-picker select{padding:7px 11px;border:1px solid var(--border-strong);border-radius:var(--r-md);font-size:13px;background:var(--surface);color:var(--text)}.voice-picker select:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-ring)}.voice-end{margin-top:auto;display:inline-flex;align-items:center;gap:8px;padding:11px 22px;border:1px solid var(--danger);border-radius:var(--r-full);background:var(--danger);color:#fff;font-weight:600;font-size:14px;cursor:pointer;transition:background var(--transition)}.voice-end .icon{transform:rotate(135deg)}.voice-end:hover{background:#b91c1c;border-color:#b91c1c}@media (max-width: 640px){.voice-call{padding:24px 16px 18px;border-radius:var(--r-lg)}}.ask{min-height:100vh;display:flex;flex-direction:column;background:#f8fafc;color:#0f172a}.ask-header{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:16px 28px;background:#fff;border-bottom:1px solid #e2e8f0}.ask-brand{display:flex;align-items:center;gap:12px}.ask-logo{display:grid;place-items:center;width:38px;height:38px;border-radius:10px;background:linear-gradient(135deg,#4f46e5,#7c3aed);color:#fff}.ask-brand h1{margin:0;font-size:1.02rem;font-weight:650}.ask-brand p{margin:2px 0 0;font-size:.79rem;color:#64748b}.ask-reset{display:inline-flex;align-items:center;gap:6px;padding:7px 13px;border:1px solid #e2e8f0;border-radius:8px;background:#fff;color:#64748b;font-size:.8rem;cursor:pointer}.ask-reset:hover{border-color:#cbd5e1;color:#0f172a}.ask-input{flex:1;min-width:0;padding:12px 15px;border:1px solid #cbd5e1;border-radius:10px;font-size:.9rem;background:#fff;color:#0f172a}.ask-input:focus{outline:none;border-color:#4f46e5;box-shadow:0 0 0 3px #4f46e51f}.ask-input-sm{padding:8px 11px;font-size:.8rem;border-radius:8px}.ask-btn{padding:12px 20px;border:1px solid #cbd5e1;border-radius:10px;background:#fff;color:#334155;font-size:.88rem;font-weight:550;cursor:pointer;white-space:nowrap;transition:all .15s ease}.ask-btn:hover:not(:disabled){border-color:#94a3b8}.ask-btn:disabled{opacity:.5;cursor:not-allowed}.ask-btn-primary{background:#4f46e5;border-color:#4f46e5;color:#fff}.ask-btn-primary:hover:not(:disabled){background:#4338ca}.ask-btn-sm{padding:8px 12px;font-size:.78rem;border-radius:8px;display:inline-flex;align-items:center;gap:6px;justify-content:center}.ask-btn-wide{width:100%}.ask-label{display:block;font-size:.76rem;font-weight:650;text-transform:uppercase;letter-spacing:.04em;color:#64748b;margin-bottom:8px}.ask-check{display:inline-flex;align-items:center;gap:8px;margin-top:12px;font-size:.82rem;color:#64748b;cursor:pointer}.ask-error{margin-top:16px;padding:11px 15px;border-radius:9px;background:#fef2f2;border:1px solid #fecaca;color:#b91c1c;font-size:.84rem;line-height:1.5}.ask-error-sm{margin-top:12px;padding:9px 11px;font-size:.76rem}.ask-landing{flex:1;width:100%;max-width:640px;margin:0 auto;padding:56px 24px 40px}.ask-repo-row{display:flex;gap:10px}.ask-suggested{display:flex;align-items:center;gap:7px;flex-wrap:wrap;margin-top:14px;font-size:.78rem;color:#94a3b8}.ask-chip{padding:4px 10px;border:1px solid #e2e8f0;border-radius:999px;background:#fff;color:#4f46e5;font-size:.76rem;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;cursor:pointer}.ask-chip:hover:not(:disabled){border-color:#4f46e5;background:#eef2ff}.ask-or{position:relative;text-align:center;margin:30px 0}.ask-or:before{content:"";position:absolute;top:50%;left:0;right:0;height:1px;background:#e2e8f0}.ask-or span{position:relative;padding:0 14px;background:#f8fafc;color:#94a3b8;font-size:.8rem}.ask-drop{display:flex;flex-direction:column;align-items:center;gap:8px;padding:40px 24px;border:2px dashed #cbd5e1;border-radius:14px;background:#fff;color:#64748b;text-align:center;cursor:pointer;transition:all .15s ease}.ask-drop:hover,.ask-drop.dragging{border-color:#4f46e5;background:#f5f3ff;color:#4f46e5}.ask-drop.busy{opacity:.6;pointer-events:none}.ask-drop strong{font-size:.94rem;color:#0f172a}.ask-drop span{font-size:.78rem;max-width:420px;line-height:1.5}.ask-privacy{display:flex;align-items:flex-start;gap:8px;margin-top:28px;font-size:.78rem;line-height:1.6;color:#94a3b8}.ask-privacy-sm{margin-top:auto;padding-top:16px;font-size:.72rem}.ask-workspace{flex:1;display:grid;grid-template-columns:290px 1fr;gap:0;min-height:0}.ask-sources{display:flex;flex-direction:column;padding:18px;background:#fff;border-right:1px solid #e2e8f0;overflow-y:auto}.ask-sources-head{display:flex;align-items:baseline;justify-content:space-between;margin-bottom:12px}.ask-sources-head h2{margin:0;font-size:.78rem;font-weight:650;text-transform:uppercase;letter-spacing:.04em;color:#64748b}.ask-count{font-size:.74rem;color:#94a3b8}.ask-source-list{display:flex;flex-direction:column;gap:3px;margin-bottom:16px;max-height:46vh;overflow-y:auto}.ask-source{display:flex;align-items:center;gap:8px;padding:6px 8px;border-radius:7px;font-size:.76rem;color:#475569}.ask-source:hover{background:#f8fafc}.ask-source-name{flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:.72rem}.ask-source-meta{color:#cbd5e1;font-size:.7rem}.ask-add-more{display:flex;gap:6px;margin-bottom:8px}.ask-chat{display:flex;flex-direction:column;min-height:0;height:calc(100vh - 71px)}.ask-mode-row{display:flex;gap:6px;padding:10px 28px 0}.ask-mode{display:inline-flex;align-items:center;gap:6px;padding:6px 13px;border:1px solid #e2e8f0;border-radius:8px;background:#fff;color:#64748b;font-size:.79rem;font-weight:550;cursor:pointer}.ask-mode:hover{border-color:#cbd5e1;color:#0f172a}.ask-mode.active{background:#4f46e5;border-color:#4f46e5;color:#fff}.ask-voice{flex:1;overflow-y:auto;padding:16px 24px 24px;min-height:0}.ask-messages{flex:1;overflow-y:auto;padding:24px 28px;display:flex;flex-direction:column;gap:16px}.ask-empty-chat{margin:auto;text-align:center;color:#94a3b8;max-width:460px}.ask-empty-chat p{margin:12px 0 6px;font-size:.95rem;color:#475569}.ask-empty-chat span{font-size:.79rem;line-height:1.7}.ask-msg{display:flex;flex-direction:column;gap:6px;max-width:76%}.ask-msg-user{align-self:flex-end;align-items:flex-end}.ask-msg-assistant{align-self:flex-start}.ask-bubble{padding:12px 16px;border-radius:14px;font-size:.88rem;line-height:1.65;word-wrap:break-word}.ask-msg-user .ask-bubble{background:#4f46e5;color:#fff;border-bottom-right-radius:4px}.ask-msg-assistant .ask-bubble{background:#fff;border:1px solid #e2e8f0;border-bottom-left-radius:4px}.ask-msg.failed .ask-bubble{background:#fef2f2;border-color:#fecaca;color:#b91c1c}.ask-bubble p{margin:0 0 10px}.ask-bubble p:last-child{margin-bottom:0}.ask-bubble ul,.ask-bubble ol{margin:8px 0;padding-left:20px}.ask-bubble li{margin:3px 0}.ask-bubble h1,.ask-bubble h2,.ask-bubble h3{margin:12px 0 6px;font-size:.95rem}.ask-bubble code{background:#f1f5f9;padding:1px 5px;border-radius:4px;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:.84em}.ask-bubble pre{background:#0f172a;color:#e2e8f0;padding:12px 14px;border-radius:9px;overflow-x:auto;margin:10px 0}.ask-bubble pre code{background:none;color:inherit;padding:0;font-size:.8rem;line-height:1.6}.ask-cites{display:flex;flex-wrap:wrap;gap:5px}.ask-cite{padding:2px 8px;background:#eef2ff;color:#4338ca;border-radius:5px;font-size:.68rem;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;max-width:240px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ask-typing{display:flex;gap:4px;padding:15px 16px}.ask-typing span{width:7px;height:7px;border-radius:50%;background:#cbd5e1;animation:ask-bounce 1.2s infinite}.ask-typing span:nth-child(2){animation-delay:.15s}.ask-typing span:nth-child(3){animation-delay:.3s}@keyframes ask-bounce{0%,60%,to{transform:translateY(0);opacity:.5}30%{transform:translateY(-5px);opacity:1}}.ask-composer{display:flex;gap:10px;padding:16px 28px 20px;background:#fff;border-top:1px solid #e2e8f0}@media (max-width: 860px){.ask-workspace{grid-template-columns:1fr}.ask-sources{border-right:none;border-bottom:1px solid #e2e8f0;max-height:34vh}.ask-chat{height:auto;min-height:60vh}.ask-msg{max-width:90%}.ask-landing{padding:32px 18px}.ask-repo-row{flex-direction:column}}.client-manager h2{display:flex;align-items:center;gap:9px;margin-bottom:20px;color:var(--text);font-size:18px;font-weight:650}.client-manager h2 .icon{color:var(--accent)}.error-message{background:var(--danger-soft);color:var(--danger);padding:11px 14px;border-radius:var(--r-md);margin-bottom:16px;border:1px solid color-mix(in srgb,var(--danger) 25%,var(--border));font-size:13.5px}.clients-list h3{margin-bottom:14px;color:var(--text-secondary);font-size:14px;font-weight:600}.empty-state{text-align:center;color:var(--text-muted);padding:40px 24px;font-size:14px;background:var(--surface-2);border:1px dashed var(--border-strong);border-radius:var(--r-lg)}.clients-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:14px}.client-card{border:1px solid var(--border);border-radius:var(--r-lg);padding:16px;background:var(--surface);transition:border-color var(--transition),box-shadow var(--transition);display:flex;flex-direction:column}.client-card:hover{border-color:var(--border-strong);box-shadow:var(--shadow-sm)}.client-card.selected{border-color:var(--accent);box-shadow:0 0 0 1px var(--accent),var(--shadow-sm);background:var(--accent-softer)}.client-info{flex:1}.client-info h4{color:var(--text);margin-bottom:6px;font-size:15px;font-weight:600}.client-info p{color:var(--text-secondary);font-size:13px;margin:6px 0}.client-info small{color:var(--text-faint);font-size:12px}.client-actions{display:flex;gap:8px;margin-top:14px}.client-actions button{flex:1;padding:8px 14px;border-radius:var(--r-md);font-size:13px;font-weight:550;cursor:pointer;transition:background var(--transition),color var(--transition),border-color var(--transition)}.btn-select{background:var(--accent);color:var(--on-accent);border:1px solid var(--accent)}.btn-select:hover:not(:disabled){background:var(--accent-hover);border-color:var(--accent-hover)}.btn-select:disabled{background:var(--surface-3);color:var(--text-muted);border-color:var(--border);cursor:default}.btn-delete{background:var(--surface);color:var(--text-muted);border:1px solid var(--border-strong);flex:0 0 auto}.btn-delete:hover:not(:disabled){background:var(--danger-soft);color:var(--danger);border-color:color-mix(in srgb,var(--danger) 30%,var(--border))}.btn-delete:disabled{opacity:.6;cursor:not-allowed}.source-ingest{display:flex;flex-direction:column;gap:16px}.si-panels{display:flex;gap:6px;flex-wrap:wrap}.si-panel-btn{display:inline-flex;align-items:center;gap:6px;padding:7px 14px;border:1px solid #e2e8f0;border-radius:8px;background:#fff;color:#475569;font-size:.85rem;font-weight:500;cursor:pointer;transition:all .15s ease}.si-panel-btn:hover{border-color:#cbd5e1;color:#1e293b}.si-panel-btn.active{background:#4f46e5;border-color:#4f46e5;color:#fff}.si-section{background:#fff;border:1px solid #e2e8f0;border-radius:12px;padding:18px}.si-section h4{display:flex;align-items:center;gap:7px;margin:0 0 8px;font-size:.95rem;color:#0f172a}.si-hint{margin:0 0 14px;font-size:.82rem;line-height:1.55;color:#64748b}.si-hint code{background:#f1f5f9;padding:1px 5px;border-radius:4px;font-size:.9em}.si-muted{color:#94a3b8;font-size:.78rem}.si-label{display:block;font-size:.75rem;font-weight:600;text-transform:uppercase;letter-spacing:.03em;color:#64748b;margin-bottom:5px}.si-error,.si-success{padding:10px 14px;border-radius:8px;font-size:.85rem;line-height:1.5}.si-error{background:#fef2f2;border:1px solid #fecaca;color:#b91c1c}.si-success{background:#f0fdf4;border:1px solid #bbf7d0;color:#15803d}.si-row{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.si-input,.si-select{flex:1;min-width:180px;padding:9px 12px;border:1px solid #cbd5e1;border-radius:8px;font-size:.85rem;color:#0f172a;background:#fff}.si-input:focus,.si-select:focus{outline:none;border-color:#4f46e5;box-shadow:0 0 0 3px #4f46e51f}.si-input-sm{padding:6px 10px;font-size:.8rem;min-width:120px}.si-num{width:80px;padding:6px 8px;border:1px solid #cbd5e1;border-radius:6px;font-size:.8rem}.si-btn{padding:9px 16px;border:1px solid #cbd5e1;border-radius:8px;background:#fff;color:#334155;font-size:.85rem;font-weight:500;cursor:pointer;white-space:nowrap;transition:all .15s ease}.si-btn:hover:not(:disabled){border-color:#94a3b8;background:#f8fafc}.si-btn:disabled{opacity:.5;cursor:not-allowed}.si-btn-primary{background:#4f46e5;border-color:#4f46e5;color:#fff}.si-btn-primary:hover:not(:disabled){background:#4338ca;border-color:#4338ca}.si-btn-danger{border-color:#fecaca;color:#b91c1c}.si-btn-danger:hover:not(:disabled){background:#fef2f2}.si-btn-ghost{margin-top:12px;font-size:.8rem;padding:7px 12px}.si-link{background:none;border:none;padding:0;color:#4f46e5;font-size:.8rem;font-weight:500;cursor:pointer;text-decoration:none}.si-link:hover{text-decoration:underline}.si-check{display:inline-flex;align-items:center;gap:7px;font-size:.82rem;color:#475569;cursor:pointer}.si-inline{display:inline-flex;align-items:center;gap:7px;font-size:.8rem;color:#64748b}.si-grow{flex:1;min-width:220px}.si-options{display:flex;gap:18px;align-items:center;flex-wrap:wrap;margin-top:12px;padding-top:12px;border-top:1px solid #f1f5f9}.si-strategy{background:#fafbff;border-color:#e0e7ff}.si-strategy-head{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;margin-bottom:10px}.si-strategy-head .si-select{min-width:280px}.si-param-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:14px;padding-top:12px;border-top:1px solid #e0e7ff}.si-param{display:flex;flex-direction:column;gap:4px;font-size:.8rem;color:#475569}.si-param.si-check{flex-direction:row;align-items:center}.si-param .si-muted{font-size:.72rem;line-height:1.4}.si-repo-result{margin-top:16px;padding-top:16px;border-top:1px solid #f1f5f9}.si-repo-head{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:12px}.si-repo-head p{margin:4px 0 0}.si-repo-stats{font-size:.78rem;color:#64748b;white-space:nowrap}.si-badge{display:inline-block;margin-left:8px;padding:2px 8px;background:#eef2ff;color:#4338ca;border-radius:999px;font-size:.7rem;font-weight:600}.si-file-actions{display:flex;justify-content:space-between;align-items:center;gap:16px;margin-bottom:8px}.si-file-list{max-height:340px;overflow-y:auto;border:1px solid #e2e8f0;border-radius:8px;margin-bottom:14px}.si-file-row{display:flex;align-items:center;gap:10px;padding:7px 12px;font-size:.8rem;color:#334155;border-bottom:1px solid #f1f5f9;cursor:pointer}.si-file-row:last-child{border-bottom:none}.si-file-row:hover{background:#f8fafc}.si-file-path{flex:1;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:.76rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.si-size{width:60px;text-align:right}.si-kind,.si-strategy-tag{padding:2px 7px;border-radius:4px;font-size:.68rem;font-weight:600;white-space:nowrap}.si-kind-doc{background:#dbeafe;color:#1d4ed8}.si-kind-code{background:#fef3c7;color:#a16207}.si-kind-data{background:#dcfce7;color:#15803d}.si-strategy-tag{background:#f1f5f9;color:#475569}.si-file-input{flex:1;min-width:220px;position:relative}.si-file-input input[type=file]{position:absolute;width:.1px;height:.1px;opacity:0}.si-file-input label{display:block;padding:9px 12px;border:1px dashed #cbd5e1;border-radius:8px;font-size:.85rem;color:#64748b;cursor:pointer;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.si-file-input label:hover{border-color:#4f46e5;color:#4f46e5}.si-preview{margin-top:18px;padding-top:16px;border-top:1px solid #f1f5f9}.si-preview-stats{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:14px}.si-stat{display:flex;flex-direction:column;gap:2px;padding:9px 14px;background:#f8fafc;border:1px solid #e2e8f0;border-radius:8px;min-width:84px}.si-stat-value{font-size:1.05rem;font-weight:600;color:#0f172a}.si-stat-label{font-size:.7rem;text-transform:uppercase;letter-spacing:.04em;color:#94a3b8}.si-chunks{max-height:520px;overflow-y:auto;display:flex;flex-direction:column;gap:10px}.si-chunk{border:1px solid #e2e8f0;border-radius:8px;overflow:hidden}.si-chunk-head{display:flex;align-items:center;gap:8px;flex-wrap:wrap;padding:7px 12px;background:#f8fafc;border-bottom:1px solid #e2e8f0;font-size:.75rem}.si-chunk-n{font-weight:700;color:#4f46e5}.si-crumb{color:#475569;font-style:italic;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:45%}.si-req{padding:2px 7px;background:#ede9fe;color:#6d28d9;border-radius:4px;font-weight:600;font-family:ui-monospace,SFMono-Regular,Menlo,monospace}.si-chunk-text{margin:0;padding:11px 13px;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:.74rem;line-height:1.6;color:#334155;white-space:pre-wrap;word-break:break-word;max-height:260px;overflow-y:auto}.si-sources-head{display:flex;justify-content:space-between;align-items:center;gap:16px;margin-bottom:12px}.si-sources-head h4{margin:0}.si-doc-list{display:flex;flex-direction:column;gap:6px;max-height:480px;overflow-y:auto}.si-doc-row{display:flex;align-items:center;gap:11px;padding:9px 12px;border:1px solid #e2e8f0;border-radius:8px;color:#475569}.si-doc-main{flex:1;display:flex;flex-direction:column;gap:2px;min-width:0}.si-doc-name{font-size:.83rem;color:#0f172a;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.si-empty{text-align:center;padding:46px 20px;color:#94a3b8}.si-empty h3{margin:12px 0 6px;color:#475569;font-size:1rem}.si-empty p{margin:0;font-size:.85rem}.si-empty-inline{padding:26px;text-align:center;font-size:.85rem;color:#94a3b8;border:1px dashed #e2e8f0;border-radius:8px}@media (max-width: 720px){.si-strategy-head{flex-direction:column;align-items:stretch}.si-strategy-head .si-select{min-width:0;width:100%}.si-repo-head{flex-direction:column}}.chat-interface{display:flex;flex-direction:column;width:100%;height:100%;min-height:520px;max-height:calc(100vh - 128px);background:var(--surface);border:1px solid var(--border);border-radius:var(--r-xl);box-shadow:var(--shadow-sm);overflow:hidden}.chat-header{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 18px;border-bottom:1px solid var(--border);background:var(--surface)}.chat-header h3{font-size:14px;font-weight:600;color:var(--text-secondary);letter-spacing:.01em}.chat-controls{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.voice-controls{display:flex;gap:6px}.btn-voice-toggle,.btn-stop-speaking{display:grid;place-items:center;width:34px;height:34px;border:1px solid var(--border);border-radius:var(--r-md);background:var(--surface);color:var(--text-muted);transition:all var(--transition)}.btn-voice-toggle:hover,.btn-stop-speaking:hover{background:var(--surface-3);color:var(--text)}.btn-voice-toggle.active{background:var(--accent-soft);border-color:color-mix(in srgb,var(--accent) 30%,var(--border));color:var(--accent)}.btn-stop-speaking{color:var(--danger)}.sources-toggle{display:inline-flex;align-items:center;gap:6px;font-size:13px;color:var(--text-muted);cursor:pointer;-webkit-user-select:none;user-select:none}.sources-toggle input{accent-color:var(--accent);width:15px;height:15px}.btn-clear-chat{padding:7px 12px;font-size:13px;font-weight:550;border:1px solid var(--border);border-radius:var(--r-md);background:var(--surface);color:var(--text-muted);transition:all var(--transition)}.btn-clear-chat:hover{background:var(--danger-soft);color:var(--danger);border-color:color-mix(in srgb,var(--danger) 25%,var(--border))}.chat-messages{flex:1;overflow-y:auto;padding:20px 18px;display:flex;flex-direction:column;gap:18px;background:var(--surface-2)}.empty-chat,.no-client-selected{margin:auto;text-align:center;color:var(--text-muted);display:flex;flex-direction:column;align-items:center;gap:8px;padding:40px 20px}.empty-icon{color:var(--text-faint);margin-bottom:4px}.empty-chat p,.no-client-selected h3{color:var(--text-secondary);font-size:16px;font-weight:550}.empty-chat small,.no-client-selected p{font-size:13px;color:var(--text-faint)}.message{display:flex;flex-direction:column;gap:6px;max-width:88%;animation:fadeInUp .25s ease-out}.message-user{align-self:flex-end;align-items:flex-end}.message-assistant,.message-error,.message-loading{align-self:flex-start}.message-header{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--text-faint)}.message-role{display:inline-flex;align-items:center;gap:5px;font-weight:600;color:var(--text-muted)}.message-role .icon{color:var(--text-faint)}.message-user .message-role .icon{color:var(--accent)}.message-time{font-variant-numeric:tabular-nums}.message-content{font-size:14.5px;line-height:1.5;color:var(--text);padding:11px 15px;border-radius:var(--r-lg);border:1px solid var(--border);background:var(--surface);box-shadow:var(--shadow-xs);word-wrap:break-word;overflow-wrap:anywhere}.message-user .message-content{background:var(--accent);color:var(--on-accent);border-color:transparent;border-bottom-right-radius:var(--r-xs)}.message-assistant .message-content{border-bottom-left-radius:var(--r-xs)}.message-error .message-content{background:var(--danger-soft);border-color:color-mix(in srgb,var(--danger) 25%,var(--border));color:var(--danger)}.markdown-body>*:first-child{margin-top:0}.markdown-body>*:last-child{margin-bottom:0}.markdown-body p{margin:0 0 7px}.markdown-body ul,.markdown-body ol{margin:6px 0 7px;padding-left:18px}.markdown-body li{margin:2px 0}.markdown-body li>p{margin:0}.markdown-body li>p+p{margin-top:4px}.markdown-body strong{font-weight:650}.markdown-body a{color:var(--accent);text-decoration:underline;text-underline-offset:2px;word-break:break-word}.message-user .markdown-body a{color:#fff}.markdown-body code{font-family:var(--font-mono);font-size:.88em;background:var(--surface-3);padding:1.5px 5px;border-radius:var(--r-xs)}.markdown-body pre{background:var(--surface-3);padding:12px 14px;border-radius:var(--r-md);overflow-x:auto;margin:10px 0}.markdown-body pre code{background:none;padding:0}.markdown-body h1,.markdown-body h2,.markdown-body h3{font-size:1.05em;margin:10px 0 4px;line-height:1.3}.uncertainty-warning{display:flex;align-items:flex-start;gap:8px;font-size:13px;color:var(--warning);background:var(--warning-soft);border:1px solid color-mix(in srgb,var(--warning) 22%,var(--border));border-radius:var(--r-md);padding:9px 12px;margin-bottom:8px}.uncertainty-warning .icon{flex-shrink:0;margin-top:1px}.confidence-indicator{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--text-muted);margin-bottom:8px}.confidence-label{font-weight:550}.confidence-bar{flex:1;max-width:140px;height:5px;background:var(--surface-3);border-radius:var(--r-full);overflow:hidden}.confidence-fill{height:100%;border-radius:var(--r-full);background:var(--accent);transition:width .6s ease}.confidence-high .confidence-fill{background:var(--success)}.confidence-medium .confidence-fill{background:var(--warning)}.confidence-low .confidence-fill{background:var(--danger)}.confidence-value{font-variant-numeric:tabular-nums;font-weight:600}.message-sources{width:100%}.sources-toggle-btn{display:inline-flex;align-items:center;gap:6px;padding:6px 10px;font-size:12.5px;font-weight:550;color:var(--text-muted);background:var(--surface);border:1px solid var(--border);border-radius:var(--r-md);transition:all var(--transition)}.sources-toggle-btn:hover{color:var(--accent);border-color:color-mix(in srgb,var(--accent) 30%,var(--border))}.sources-content{margin-top:10px;display:flex;flex-direction:column;gap:10px}.source-item{background:var(--surface);border:1px solid var(--border);border-left:3px solid var(--accent);border-radius:var(--r-md);padding:12px}.source-header{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-bottom:6px}.citation-label{font-size:12px;font-weight:650;color:var(--text-secondary)}.relevance-badge{font-size:10.5px;font-weight:600;letter-spacing:.02em;padding:2px 8px;border-radius:var(--r-full);background:var(--surface-3);color:var(--text-muted);white-space:nowrap}.relevance-highly-relevant{background:var(--success-soft);color:var(--success)}.relevance-relevant{background:var(--accent-soft);color:var(--accent)}.relevance-moderately-relevant{background:var(--warning-soft);color:var(--warning)}.relevance-less-relevant{background:var(--surface-3);color:var(--text-muted)}.source-text{font-size:13px;color:var(--text-secondary);line-height:1.5}.source-meta{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:8px;margin-top:8px;font-size:11.5px;color:var(--text-faint)}.source-file{display:inline-flex;align-items:center;gap:5px}.source-distance{font-variant-numeric:tabular-nums;font-family:var(--font-mono)}.source-item a{color:var(--accent);font-weight:550}.retrieval-status,.escalated-badge,.feedback-thanks{display:inline-flex;align-items:center;gap:5px;font-size:12px;color:var(--text-faint)}.escalated-badge{color:var(--accent);font-weight:550}.feedback-row{display:flex;align-items:center;gap:6px;margin-top:2px}.fb-btn{display:grid;place-items:center;width:30px;height:30px;border:1px solid var(--border);border-radius:var(--r-md);background:var(--surface);color:var(--text-muted);transition:all var(--transition)}.fb-btn:hover{background:var(--surface-3);color:var(--text)}.fb-btn:first-child:hover{color:var(--success);border-color:color-mix(in srgb,var(--success) 30%,var(--border))}.fb-btn:last-child:hover{color:var(--danger);border-color:color-mix(in srgb,var(--danger) 30%,var(--border))}.message-loading .loading-dots{display:inline-flex;gap:5px;padding:14px 16px;background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);border-bottom-left-radius:var(--r-xs)}.loading-dots span{width:7px;height:7px;border-radius:50%;background:var(--text-faint);animation:typing 1.3s infinite ease-in-out}.loading-dots span:nth-child(2){animation-delay:.18s}.loading-dots span:nth-child(3){animation-delay:.36s}@keyframes typing{0%,60%,to{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}.chat-input-container{display:flex;align-items:flex-end;gap:10px;padding:14px 16px;border-top:1px solid var(--border);background:var(--surface)}.btn-microphone{display:grid;place-items:center;width:42px;height:42px;flex-shrink:0;border:1px solid var(--border-strong);border-radius:var(--r-md);background:var(--surface);color:var(--text-muted);transition:all var(--transition)}.btn-microphone:hover:not(:disabled){background:var(--surface-3);color:var(--text)}.btn-microphone:disabled{opacity:.5}.btn-microphone.listening{background:var(--danger-soft);border-color:color-mix(in srgb,var(--danger) 35%,var(--border));color:var(--danger);animation:pulseRing 1.4s infinite}@keyframes pulseRing{0%{box-shadow:0 0 color-mix(in srgb,var(--danger) 40%,transparent)}70%{box-shadow:0 0 0 8px transparent}to{box-shadow:0 0 0 0 transparent}}.chat-input-container textarea{flex:1;resize:none;padding:11px 14px;font-size:14.5px;line-height:1.5;border:1px solid var(--border-strong);border-radius:var(--r-md);background:var(--surface);color:var(--text);transition:border-color var(--transition),box-shadow var(--transition);max-height:140px}.chat-input-container textarea::placeholder{color:var(--text-faint)}.chat-input-container textarea:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-ring)}.btn-send{display:inline-flex;align-items:center;gap:8px;padding:0 18px;height:42px;flex-shrink:0;font-size:14px;font-weight:600;border:1px solid var(--accent);border-radius:var(--r-md);background:var(--accent);color:var(--on-accent);transition:background var(--transition),opacity var(--transition)}.btn-send:hover:not(:disabled){background:var(--accent-hover);border-color:var(--accent-hover)}.btn-send:disabled{opacity:.5}.btn-spinner{width:15px;height:15px;border:2px solid color-mix(in srgb,var(--on-accent) 40%,transparent);border-top-color:var(--on-accent);border-radius:50%;animation:spin .7s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}@media (max-width: 640px){.chat-interface{max-height:calc(100vh - 96px);border-radius:var(--r-lg)}.message{max-width:95%}.btn-send span:last-child{display:none}.btn-send{padding:0 14px}.chat-header{flex-wrap:wrap;row-gap:8px}.chat-controls{justify-content:flex-end;width:100%}}.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--surface-3);padding:20px}.login-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-xl);padding:36px;width:100%;max-width:400px;box-shadow:var(--shadow-lg);display:flex;flex-direction:column;gap:14px}.login-brand{display:grid;place-items:center;width:46px;height:46px;border-radius:var(--r-lg);background:var(--accent);color:var(--on-accent);margin-bottom:4px}.login-card h1{margin:0;font-size:21px;color:var(--text)}.login-card p{margin:0;color:var(--text-muted);font-size:14px}.login-card input{padding:11px 13px;border:1px solid var(--border-strong);border-radius:var(--r-md);font-size:15px;background:var(--surface);transition:border-color var(--transition),box-shadow var(--transition)}.login-card input:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-ring)}.login-card button{padding:12px;border:none;border-radius:var(--r-md);background:var(--accent);color:var(--on-accent);font-weight:600;font-size:15px;cursor:pointer;transition:background var(--transition)}.login-card button:hover:not(:disabled){background:var(--accent-hover)}.login-card button:disabled{opacity:.6;cursor:not-allowed}.login-switch{background:none!important;color:var(--accent)!important;font-weight:500!important;font-size:13px!important;padding:4px!important;text-decoration:none}.login-switch:hover{text-decoration:underline}.login-error{color:var(--danger);font-size:13px}.console{min-height:100vh;background:var(--bg)}.console-header{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:16px 28px;background:var(--surface);border-bottom:1px solid var(--border);position:sticky;top:0;z-index:10}.console-title{display:flex;align-items:center;gap:12px}.console-logo{display:grid;place-items:center;width:38px;height:38px;border-radius:var(--r-lg);background:var(--accent);color:var(--on-accent);flex-shrink:0}.console-header h1{margin:0;font-size:18px;color:var(--text)}.console-header p{margin:2px 0 0;color:var(--text-muted);font-size:13px}.btn-logout{display:inline-flex;align-items:center;gap:7px;padding:8px 15px;border:1px solid var(--border-strong);border-radius:var(--r-md);background:var(--surface);color:var(--text-secondary);font-weight:550;font-size:13px;cursor:pointer;transition:background var(--transition),color var(--transition)}.btn-logout:hover{background:var(--surface-3);color:var(--text)}.console-main{display:grid;grid-template-columns:minmax(340px,1fr) minmax(420px,1.5fr);gap:20px;padding:22px 28px;align-items:start;max-width:1500px;margin:0 auto}@media (max-width: 900px){.console-main{grid-template-columns:1fr;padding:16px}}.console-left,.console-right{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);padding:20px;box-shadow:var(--shadow-xs)}.console-placeholder{text-align:center;color:var(--text-muted);padding:48px 20px;display:flex;flex-direction:column;align-items:center;gap:8px}.console-placeholder .icon{color:var(--text-faint);margin-bottom:4px}.console-placeholder h2{color:var(--text-secondary);font-size:17px}.console-placeholder p{max-width:380px;font-size:14px}.client-tabs-title{font-size:13px;color:var(--text-muted);margin-bottom:12px}.client-tabs-title strong{color:var(--text)}.tab-row{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:18px;border-bottom:1px solid var(--border);padding-bottom:12px}.tab-btn{display:inline-flex;align-items:center;gap:6px;padding:7px 13px;border:1px solid transparent;border-radius:var(--r-md);background:transparent;color:var(--text-muted);cursor:pointer;font-size:13px;font-weight:550;transition:background var(--transition),color var(--transition)}.tab-btn:hover{background:var(--surface-3);color:var(--text)}.tab-btn.active{background:var(--accent-soft);color:var(--accent)}.tab-btn .icon{opacity:.9}.create-client-form{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-bottom:20px}.create-client-form label{display:flex;flex-direction:column;font-size:12px;color:var(--text-muted);gap:5px;font-weight:550}.create-client-form label.full{grid-column:1 / -1}.create-client-form input,.create-client-form select,.create-client-form textarea{padding:9px 11px;border:1px solid var(--border-strong);border-radius:var(--r-md);font-size:14px;background:var(--surface);color:var(--text);transition:border-color var(--transition),box-shadow var(--transition)}.create-client-form input:focus,.create-client-form select:focus,.create-client-form textarea:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-ring)}.create-client-form .btn-primary{grid-column:1 / -1}.btn-primary{display:inline-flex;align-items:center;justify-content:center;gap:7px;padding:11px;border:none;border-radius:var(--r-md);background:var(--accent);color:var(--on-accent);font-weight:600;font-size:14px;cursor:pointer;transition:background var(--transition)}.btn-primary:hover:not(:disabled){background:var(--accent-hover)}.btn-primary:disabled{opacity:.6}.domain-badge{display:inline-block;padding:2px 9px;border-radius:var(--r-full);font-size:11px;font-weight:600;text-transform:capitalize;margin:4px 0}.domain-telecom{background:#eff6ff;color:#1d4ed8}.domain-university{background:var(--success-soft);color:var(--success)}.domain-generic{background:var(--accent-soft);color:var(--accent)}.deploy-panel h3{margin-top:0;font-size:16px}.deploy-item{margin-bottom:18px}.deploy-item label{display:block;font-size:13px;color:var(--text-muted);margin-bottom:6px;font-weight:550}.deploy-row{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.deploy-row code{background:#0f172a;color:#e2e8f0;padding:9px 12px;border-radius:var(--r-md);font-family:var(--font-mono);font-size:12.5px;flex:1;overflow-x:auto;white-space:nowrap}.deploy-row code.snippet{white-space:pre-wrap;word-break:break-all}.btn-mini{display:inline-flex;align-items:center;gap:6px;padding:8px 12px;border:1px solid var(--border-strong);border-radius:var(--r-md);background:var(--surface);cursor:pointer;font-size:12px;font-weight:550;text-decoration:none;color:var(--text-secondary);transition:background var(--transition)}.btn-mini:hover{background:var(--surface-3)}.wa-config{display:flex;flex-direction:column;gap:12px}.wa-config h3{margin:0;display:inline-flex;align-items:center;gap:8px;font-size:16px}.wa-config .hint{font-size:13px;color:var(--text-muted);margin:0}.wa-config label{display:flex;flex-direction:column;font-size:13px;color:var(--text-secondary);gap:5px;font-weight:550}.wa-config label.checkbox{flex-direction:row;align-items:center;gap:8px}.wa-config input[type=text],.wa-config input[type=password]{padding:9px 11px;border:1px solid var(--border-strong);border-radius:var(--r-md);font-size:14px;background:var(--surface);color:var(--text)}.wa-config input:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-ring)}.wa-status{font-size:13px;color:var(--success)}.inbox-head{display:flex;align-items:center;justify-content:space-between}.inbox-head h3{margin:0;display:inline-flex;align-items:center;gap:8px;font-size:16px}.inbox-badge{background:var(--danger);color:#fff;font-size:11px;font-weight:600;padding:2px 8px;border-radius:var(--r-full);margin-left:8px}.inbox-list{display:flex;flex-direction:column;gap:12px;margin-top:16px}.inbox-item{border:1px solid var(--border);border-left:3px solid var(--warning);border-radius:var(--r-md);padding:13px;background:var(--surface)}.inbox-item.resolved{border-left-color:var(--text-faint);background:var(--surface-2);opacity:.85}.inbox-item-head{display:flex;align-items:center;gap:10px;flex-wrap:wrap;font-size:12px;color:var(--text-muted)}.inbox-emotion{display:inline-flex;align-items:center;gap:6px;font-weight:600;text-transform:capitalize}.emotion-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0}.inbox-status{padding:1px 8px;border-radius:var(--r-full);font-weight:600}.status-open{background:var(--warning-soft);color:var(--warning)}.status-resolved{background:var(--surface-3);color:var(--text-secondary)}.inbox-time{margin-left:auto;font-variant-numeric:tabular-nums}.inbox-reason{margin:8px 0 2px;color:var(--text);font-weight:550}.inbox-summary{font-size:14px;color:var(--text-secondary);margin-bottom:8px}.inbox-actions{display:flex;gap:8px;margin-top:4px}.btn-mini.resolve{background:var(--success);color:#fff;border-color:var(--success)}.btn-mini.resolve:hover{background:#047857}.inbox-transcript{margin-top:8px;background:#0f172a;color:#e2e8f0;padding:11px;border-radius:var(--r-sm);font-family:var(--font-mono);font-size:12px;white-space:pre-wrap;max-height:240px;overflow-y:auto}.test-mode-row{display:flex;gap:8px;margin-bottom:14px}.req-ref{font-family:var(--font-mono);font-size:12px;font-weight:700;background:var(--accent-soft);color:var(--accent);padding:1px 8px;border-radius:var(--r-full)}.req-payload{display:flex;flex-wrap:wrap;gap:4px 14px;font-size:13px;color:var(--text-secondary);margin:6px 0}.req-payload strong{color:var(--text-muted);font-weight:600}.acct-list{display:flex;flex-direction:column;gap:8px;margin:10px 0}.acct-item{border:1px solid var(--border);border-radius:var(--r-md);padding:11px;background:var(--surface-2)}.acct-id{font-family:var(--font-mono);font-weight:700;color:var(--text);margin-bottom:2px}.stat-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(120px,1fr));gap:12px;margin:18px 0}.stat-card{background:var(--surface-2);border:1px solid var(--border);border-radius:var(--r-lg);padding:16px;text-align:center}.stat-card.good{background:var(--success-soft);border-color:color-mix(in srgb,var(--success) 22%,var(--border))}.stat-card.warn{background:var(--warning-soft);border-color:color-mix(in srgb,var(--warning) 22%,var(--border))}.stat-num{font-size:24px;font-weight:700;color:var(--text)}.stat-label{display:inline-flex;align-items:center;gap:5px;font-size:12px;color:var(--text-muted);margin-top:2px}.insights-block{margin-top:22px}.insights-block h4{margin:0 0 10px;display:inline-flex;align-items:center;gap:7px;font-size:15px}.insights-block .hint{font-weight:400;font-size:12px;color:var(--text-faint)}.top-q{list-style:none;padding:0;margin:0}.top-q li{display:flex;justify-content:space-between;gap:12px;padding:8px 0;border-bottom:1px solid var(--border);font-size:14px}.q-count{color:var(--text-muted);font-size:12px;font-weight:600}.gap-list{display:flex;flex-direction:column;gap:10px}.gap-item{border:1px solid var(--border);border-left:3px solid var(--accent);border-radius:var(--r-md);padding:13px}.gap-q{margin-bottom:4px;font-weight:550}.gap-examples{display:flex;flex-direction:column;gap:2px;font-size:12px;color:var(--text-muted);margin-bottom:8px}.draft-box{margin-top:8px;display:flex;flex-direction:column;gap:8px}.draft-title,.draft-content{padding:9px 11px;border:1px solid var(--border-strong);border-radius:var(--r-md);font-size:14px;font-family:inherit;background:var(--surface);color:var(--text)}.draft-actions{display:flex;gap:8px}.insights-msg{margin-top:10px;font-size:13px;color:var(--success)}.customer-app{height:100vh;height:100dvh;display:flex;flex-direction:column;background:var(--bg);overflow:hidden}.gov-topbar{background:linear-gradient(135deg,#6b1830,#8b2242);color:#fff;flex-shrink:0;position:sticky;top:0;z-index:11}.gov-topbar-inner{max-width:860px;width:100%;margin:0 auto;padding:6px 20px;display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:12px;font-weight:550}.gov-topbar-title{display:inline-flex;align-items:center;gap:6px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;opacity:.95}.gov-topbar-links{display:flex;align-items:center;gap:16px;flex-shrink:0}.gov-topbar-link{display:inline-flex;align-items:center;gap:5px;color:#fff;opacity:.9;white-space:nowrap;transition:opacity var(--transition)}.gov-topbar-link:hover{opacity:1;text-decoration:none}.gov-topbar-link-site{opacity:.72}.gov-ribbon{height:3px;background:linear-gradient(90deg,#6b1830,#d4af37 50%,#6b1830)}.customer-header{background:var(--surface);border-bottom:1px solid var(--border);box-shadow:var(--shadow-xs);position:sticky;top:0;z-index:10}.customer-header-inner{max-width:860px;width:100%;margin:0 auto;padding:14px 20px;display:flex;align-items:center;justify-content:space-between;gap:16px}.customer-brand{display:flex;align-items:center;gap:12px;min-width:0}.customer-avatar{display:grid;place-items:center;width:40px;height:40px;border-radius:var(--r-lg);background:var(--accent);color:var(--on-accent);flex-shrink:0}.customer-avatar-gov{background:linear-gradient(135deg,var(--accent),color-mix(in srgb,var(--accent) 70%,black));border:2px solid #d4af37}.customer-brand-text{min-width:0}.customer-header h1{margin:0;font-size:16px;font-weight:650;color:var(--text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.customer-header p{margin:1px 0 0;font-size:13px;color:var(--text-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.voice-toggle-btn{display:inline-flex;align-items:center;gap:7px;padding:8px 14px;border:1px solid var(--border-strong);border-radius:var(--r-md);background:var(--surface);color:var(--text-secondary);font-size:14px;font-weight:550;cursor:pointer;transition:background var(--transition),color var(--transition),border-color var(--transition);flex-shrink:0}.voice-toggle-btn:hover{background:var(--accent-soft);color:var(--accent);border-color:color-mix(in srgb,var(--accent) 35%,var(--border-strong))}.customer-chat{flex:1;max-width:860px;width:100%;margin:0 auto;padding:20px 16px 24px;box-sizing:border-box;display:flex;min-height:0}.customer-chat .chat-interface{height:100%;max-height:none;min-height:0}.customer-status{min-height:100vh;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;font-size:15px;color:var(--text-muted);padding:20px;text-align:center}.customer-status-icon{color:var(--text-faint)}.gov-disclaimer-banner{display:flex;align-items:center;justify-content:center;gap:10px;padding:10px 20px;background:var(--warning-soft);border-bottom:2px solid var(--warning);color:var(--warning);font-size:13px;font-weight:550;position:sticky;top:0;z-index:9;line-height:1.4}.gov-disclaimer-banner .icon{flex-shrink:0}@media (max-width: 640px){.customer-chat{padding:12px 10px 16px}.gov-topbar-inner{padding:6px 12px;font-size:11px}.gov-topbar-link-site{display:none}.customer-header-inner{flex-wrap:wrap;row-gap:8px;padding:12px 16px}.voice-toggle-btn{margin-left:auto}}@media (max-width: 420px){.gov-topbar-title{display:none}.gov-topbar-inner{justify-content:center}}.app{min-height:100vh;display:flex;flex-direction:column}:root{--bg: #f6f7f9;--surface: #ffffff;--surface-2: #f9fafb;--surface-3: #f3f4f6;--border: #e5e7eb;--border-strong: #d1d5db;--text: #0f172a;--text-secondary: #475569;--text-muted: #64748b;--text-faint: #94a3b8;--accent: #4f46e5;--accent-hover: #4338ca;--accent-active: #3730a3;--accent-soft: color-mix(in srgb, var(--accent) 10%, transparent);--accent-softer: color-mix(in srgb, var(--accent) 6%, transparent);--accent-ring: color-mix(in srgb, var(--accent) 35%, transparent);--on-accent: #ffffff;--success: #059669;--success-soft: #ecfdf5;--warning: #b45309;--warning-soft: #fffbeb;--danger: #dc2626;--danger-soft: #fef2f2;--r-xs: 4px;--r-sm: 6px;--r-md: 8px;--r-lg: 12px;--r-xl: 16px;--r-full: 9999px;--shadow-xs: 0 1px 2px rgba(15, 23, 42, .04);--shadow-sm: 0 1px 3px rgba(15, 23, 42, .06), 0 1px 2px rgba(15, 23, 42, .04);--shadow-md: 0 4px 12px rgba(15, 23, 42, .08), 0 2px 4px rgba(15, 23, 42, .04);--shadow-lg: 0 12px 28px rgba(15, 23, 42, .1), 0 4px 10px rgba(15, 23, 42, .05);--font-sans: "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;--font-mono: "SF Mono", "JetBrains Mono", "Fira Code", ui-monospace, "Cascadia Code", Consolas, monospace;--transition: .15s cubic-bezier(.4, 0, .2, 1);color-scheme:light}*,*:before,*:after{margin:0;padding:0;box-sizing:border-box}html{-webkit-text-size-adjust:100%}body{font-family:var(--font-sans);font-size:15px;line-height:1.55;color:var(--text);background:var(--bg);min-height:100vh;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;text-rendering:optimizeLegibility}#root{min-height:100vh;display:flex;flex-direction:column}h1,h2,h3,h4,h5{font-weight:650;line-height:1.25;letter-spacing:-.011em;color:var(--text)}a{color:var(--accent);text-decoration:none}a:hover{text-decoration:underline}button{font-family:inherit;font-size:inherit;cursor:pointer}button:disabled{cursor:not-allowed}input,textarea,select{font-family:inherit;font-size:inherit;color:var(--text)}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);box-shadow:var(--shadow-sm)}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:9px 16px;font-size:14px;font-weight:550;line-height:1;border:1px solid transparent;border-radius:var(--r-md);background:var(--surface);color:var(--text);transition:background var(--transition),border-color var(--transition),color var(--transition),box-shadow var(--transition),transform var(--transition);white-space:nowrap}.btn:active{transform:translateY(.5px)}.btn:disabled{opacity:.55}.btn-primary{background:var(--accent);color:var(--on-accent);border-color:var(--accent)}.btn-primary:hover:not(:disabled){background:var(--accent-hover);border-color:var(--accent-hover)}.btn-secondary{background:var(--surface);color:var(--text-secondary);border-color:var(--border-strong)}.btn-secondary:hover:not(:disabled){background:var(--surface-3);color:var(--text)}.btn-ghost{background:transparent;color:var(--text-secondary);border-color:transparent}.btn-ghost:hover:not(:disabled){background:var(--surface-3);color:var(--text)}.btn-danger{background:var(--surface);color:var(--danger);border-color:var(--border)}.btn-danger:hover:not(:disabled){background:var(--danger-soft);border-color:color-mix(in srgb,var(--danger) 30%,var(--border))}.input,.field input,.field textarea,.field select{width:100%;padding:10px 12px;background:var(--surface);border:1px solid var(--border-strong);border-radius:var(--r-md);color:var(--text);transition:border-color var(--transition),box-shadow var(--transition)}.input::placeholder,.field textarea::placeholder,.field input::placeholder{color:var(--text-faint)}.input:focus,.field input:focus,.field textarea:focus,.field select:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-ring)}::-webkit-scrollbar{width:10px;height:10px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--border-strong);border-radius:var(--r-full);border:2px solid var(--bg)}::-webkit-scrollbar-thumb:hover{background:var(--text-faint)}*:focus-visible{outline:2px solid var(--accent);outline-offset:2px;border-radius:2px}::selection{background:var(--accent-soft);color:var(--text)}@keyframes fadeInUp{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}@media (prefers-reduced-motion: reduce){*,*:before,*:after{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important}}